| CDW Healthcare Wins its Third Consecutive VHA Inc. Excellence Award for Customer Service |
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| Written by News | ||||||||
| Thursday, 10 July 2008 07:27 | ||||||||
CDW Healthcare, part of the public-sector subsidiary of CDW Corporation, and a leading provider of technology products and services to healthcare organizations, today announced it was honored by VHA Inc., a healthcare alliance that serves more than 1,400 not-for-profit hospitals nationwide. VHA members recently selected CDW Healthcare as Supplier of Excellence for Member Satisfaction, marking the third consecutive year in which CDW has received this distinction. “As an organization committed to providing the highest levels of service and expertise to our customers, we are deeply honored to be recognized for the third consecutive year by VHA members,” said Bob Rossi, senior director for CDW Healthcare. “We value our collaborative partnership with VHA and the opportunity it provides us to assist healthcare organizations in their efforts to enhance the quality of patient care.” The Supplier of Excellence for Member Satisfaction Award is based upon three criteria: member satisfaction, sales and member participation growth and clients’ assessment of their relationship with the supplier. CDW Healthcare achieved an overall satisfaction rating of 91 percent, based upon 184 surveys submitted by VHA members. “Healthcare providers need vendors that are responsive, knowledgeable and engaged” said Amy Anthony, vice president of supplier services with VHA. “Year after year, CDW Healthcare continues to deliver exceptional value, meeting our members’ needs with top product offerings, technical expertise, deep market knowledge and industry-best customer service.” About CDW Healthcare CDW Healthcare is a leading provider of technology solutions focused exclusively on serving the healthcare marketplace. Working closely with more than 15,000 healthcare organizations nationwide, its customers range from small rural providers to large integrated delivery networks. The dedicated healthcare team leverages the expertise of CDW technology specialists and engineers to deliver best-in-class solutions from data center infrastructure through to point of patient care. The company’s technology specialists and engineers offer expertise in designing customized solutions, while its advanced technology engineers can assist customers with the implementation and long-term management of those solutions. Areas of focus include notebooks, desktops, printers, servers and storage, unified communications, security, wireless, power and cooling, networking, software licensing, and mobility solutions. | ||||||||
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About the Author: Kurt Martin is a Founder and Group Publisher of The Progressive Media Group (PMG) and the Publisher of MedTech Journal. During his 4 years as Publisher of The NonProfit Times, he grew the imprint from a single newspaper to a community of websites, online job boards, email newsletters and digital editions. Prior to taking the role of Publisher he was the East Coast Sales Manager for Broad Daylight, Inc. a knowledgebase company. He also held management roles in advertising and ciruclation sales at American Banker/Bond Buyer (Thomson), Faulkner & Grey (Thomson) and SourceMedia (Investcorp.) Kurt graduated from Montclair State University with a B.A. in Political Science and Public Administration. |
